Managed SOC for a Regional Bank
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Financial Services · GCC

Managed SOC for a Regional Bank

A 24/7 security operations service with AI-assisted triage, covering 9,000 endpoints and core banking systems.

Year
2024
Duration
Ongoing since 2023
Status
Ongoing
Our role
Managed detection & response provider
-71%alerts needing human review
14 minmedian time to respond
24/7coverage

The challenge

The bank’s small in-house team was overwhelmed by alerts and needed round-the-clock coverage that also satisfied central-bank requirements.

Our approach

SEYA Tech deployed SIEM and EDR integrations, built playbooks aligned to the bank’s risk register and introduced AI-assisted triage with every response action approved by an analyst.

Scope of work

  • SIEM / SOAR integration
  • EDR deployment
  • AI-assisted triage
  • Threat hunting
  • Regulatory reporting

Timeline

  1. OnboardingQ3 2023
  2. Tuning & playbooksQ4 2023
  3. Managed service2024 – present

Next step

Secure what
comes next.